I have exactly the same issue, but with the important difference that I just renewed my subscription – it still isn't there, more than 30 hours ago, although I do get the message that my order has been confirmed.
I get no meaningful response from the support staff.
Please help with how to proceed!
1 of 1 people found this helpful
it was my error; I thought I had renewed my subscription, but I hadn't. I went through the renew process and my benefits came back a few hours later.
I would suggest you PM TSGal or TSPigeon ... I'm sure they'll help you.