2 Replies Latest reply on May 10, 2017 2:39 PM by TSGal

    Send Event pdoc no longer working

    shockkota

      Product and version: Filemaker Pro Advanced 15.0.3.305

      OS and version: Windows 10 Pro, Version 10.0.15063

       

      Description:

           After installing one of the most recent Windows updates (1703 - creators) printing through adobe with Send Event no longer works. It now throws error 3, "Command is unavailable". Command still works fine on all machines that have not installed the update.

       

        • 1. Re: Send Event pdoc no longer working
          TSGal

          shockkota:

           

          Thank you for your post.

           

          I have forwarded your post to our Development and Testing departments for review.  When I receive any feedback, I will let you know.

           

          TSGal

          FileMaker, Inc.

          • 2. Re: Send Event pdoc no longer working
            TSGal

            shockkota:

             

            The only way the tester was able to reproduce the issue was if Microsoft Edge was set as the default PDF Reader and Adobe Acrobat Reader was not installed in the system.  After installing Acrobat reader and setting Acrobat as the default program to open PDFs, the returned error was 0.

             

            1. What Adobe product are you sending the event to?  Acrobat?  Acrobat Reader?  Illustrator?

             

            2. Verify that the default application to open the document is the desired application.

             

            3. Run updates or reinstall Adobe's product.

             

            TSGal

            FileMaker, Inc.