4 Replies Latest reply on May 10, 2017 10:47 AM by schamblee

    Upgrade from 15 to 16

    knightman

      I just purchase FileMaker Pro 15 Advanced Annual Volume License through (legacy licensing options) in 4/26/2017. I tried to update my current software from the help, it gave me (FileMaker Pro Advanced 15.0.3.305 is the current version).

      This is my first time purchasing FileMaker software, What i'm use to with other annual licensing software like Adobe, Office 365, Parallels, and others annual licensing or month to month is soon as new update and/or upgrade release it will be available for download (no license key need to be change no other complication very straight forward click upgrade and you set.

       

      Now with purchase Filemaker 15 is that something I need to address with customer support or submit a return and purchase another FM 16. (which it doesn't' make since).

       

      OR I just need to wait for the main system to realize there is a new update available maybe.

        • 1. Re: Upgrade from 15 to 16
          schamblee

          The update in FM is for minor updates, such as 15.01, 15.02, and so on.    Major updates may required new purchase.  If you have annual agreement then FM will email you a download link with FM16 license key.   If you just purchased (last month or so) FMP/FMPA,  FM will usually give you a  upgrade to the next version for free, you will have to call FMI.

          • 2. Re: Upgrade from 15 to 16
            CarlSchwarz

            knightman wrote:

             

            Annual Volume License through (legacy licensing options) in 4/26/2017....

             

            OR I just need to wait for the main system to realize there is a new update available maybe.

            Keep waiting, the update with the new key is coming

            • 3. Re: Upgrade from 15 to 16
              knightman

              Schamblee, thanks for your response.

              I already send a copy of my post to FileMaker support. and I will give them a call ASAP. next time i'll wait till after May or beginning of June. then I will renew my license so i can get the new release of FM17  

              (not sure if the release date for FM 17 will be the in same period).

              • 4. Re: Upgrade from 15 to 16
                schamblee

                I understand that they are planning an annual release.  You might consider a Filemaker Developer subscription, which includes previews of new software before release.    Members have to agree not to comment on the release of new software.  Previews usually are available about a month before the release of the official software.  

                 

                FileMaker Store: FileMaker Developer Subscription

                 

                It's worth the $99 subscription fee.

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