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FileMaker stops responding when rotated on a Surface Pro

Question asked by davej147 on May 10, 2017
Latest reply on Jun 2, 2017 by TSGal

I have a fairly simple app that acts as a repository for our marketing department's  300 or so electronic documents - PDFs, Word Docs, Excel Spreadsheets, JPGs, PNGs, etc. Each marketer, who uses a Surface Pro tablet, can add/delete items from their own app's desktop at will without deleting the document from the app's library.  An issue has cropped up though - FileMaker stops responding when the tablet's orientation is rotated.  I thought it might be a memory issue, but the problem does not occur on iOS devices.  This is happening with versions 15 and/or 16.