Problem sending E-mails Outlook - Stuck in Outbox

Discussion created by nielsdebie on May 10, 2017
Latest reply on May 10, 2017 by nielsdebie



We have a problem with sending e-mails from FileMaker Version 15 with Outlook 2013 and 2016.

When a script opens Outlook for sending an e-mail, we click to send the e-mail, but the e-mail will mostly be stuck in the Outbox.

Also, sometimes the e-mail is sent but is still sitting in the Outbox and not visible in the sent items folder.

We use a Hosted Exchange solution and we also tried to cache the e-mails, but with no luck.

Does anybody have a solution for this?

We also tried to open the Outlook before we send the e-mail, but this also sometimes works and sometimes don't.