Did you buy a perpetual license or an annual license?
For perpetual licenses you will still have to purchase an upgrade license for filemaker pro 16 in order to upgrade to the latest version.
For an annual license, an email should have been sent to the email that the software was purchased with including your new FM16 keys and download instructions.
It sounds to me like you purchased perpetual, so you will need to purchase the upgrade licenses from:
Instead of "full", select "upgrade", then add to cart, update your quantity and checkout.
"Eligible" just means that you are able to purchase an upgrade license, NOT that it is included free for anyone with an older license.
That clears up A LOT. Thank you. I really wish there was some sort of heads up on FM16's release date, since 1 license is only a month old- and some of the new features are really nice/would be very helpful with the (hvac techs) using the apps I make for iPad (even though we can't afford online services currently).
The last three releases have been in the first half of May each year. I’d imagine they will stick to that release schedule.
Getting on an annual license is 1/3 the price up front and you get the upgrade included every time it comes out. So if you always want the current version, that is DEFINITELY the way to go.
There are a minimum amount of licenses required to have the option to elect annual licenses. I believe you need 5 FMP and/or FMPA licenses, or 1 FMP/FMPA and FMS.
For an individual user/developer, this is NOT an option. So sad.