We recently discovered a few performance degradation issues that can not be neglected. One of those issues is that it takes one client-connected to the server- about 20-30 seconds to load a report that only takes 3-4 seconds tp load when you are working locally. We think that this maybe a server problem, but the only changes that we made were to put our filemaker server in a DMZ (Demilitarized zone) for added security. Any help on how to identify the root of the problem and how to fix it is really appreciated.
Our filemaker server exists on a Hyper-V virtual machine. Do you recommend this approach?
Also the physical machine on which the server is running on is in top shape. The virtual machine is also in peak condition and CPU/Memory levels are within the optimum range.
We tried wireshark to diagnose our network but to no avail.