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Thank you for your post!
The WebViewers will use the Operating Systems Standard/Default Browser. On Windows this is IE. On MacOS this is Safari. There is no way to force the WebViewer to use Chrome or Firefox.
I'm also going to move this thread from the FileMaker Community Feedback Space (which is specifically for input on the Community itself) to the Discussions Space where you should receive more views and potentially more feedback on this topic!
You may as well mark @TSPigeon answer as correct (because it is).
The Web Viewer is not your personal browsers (how can you tell what browsers all your user have and prefer?)
If, OTOH, you wish to open the information in a Browser (again no way to control what others have), use:
I might ask what issues do you find with Web Viewer that you prefer another Browser?