Are using outlook as your mail client? Both Outlook and FMI must be the same bit version.. If you are using 64bit version of FM then you must use 64bit version of outlook, 32bit version of FM the 32bit version of Outlook.
After verify you are running the correct version of the software then do a reboot boot and make sure all required Windows updates are installed. If you still have issues then reinstall FM.
offcice 64 fmpa 64
and it used to work
but suddenly it stopped using outlook
no fm is not working either
reinstall FM? really?
I've only seen that box with mixed bit versions of the software. Office365 defaults to 32bit version.
Reinstalling is usually the fastest way to resolve issues in many cases.
OK the install/repair did run....
but not fix the problem
Repair is not the same as reinstalling. Repair checks if a needed files is installed, it does not verify if the file is corrupt or not, so it would be recommend to remove the software (reboot) before you reinstall.
Again, I've only seen that error when using mixed bit versions of the software. Office 365 default installs 32bit.
I uninstalled and reinstalled the windows version of fmpa15
i opend my project
I opend the form in layout mode
clicked on the button to send mail
select to convert the single step to script and BANG!
If both the FM and Outlook are 64 Bit. Try going to default programs and make Outlook your default email. I had this problem and it cleared it up.
Where are you?
If Windows 10 Mail is select as the default mail app I have seen this error, I had to change it to Outlook. Another user was wanting to Use Windows 10 Mail and I experienced the issue while testing.
In Windows search bar type "default apps"