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FM Cloud Creation Issue

Question asked by rob_w on Jun 5, 2017
Latest reply on Jun 6, 2017 by anand_vaghela

Has anyone else gotten this? 

 

"Hello,

An error occurred during the creation of your FileMaker Cloud instance. We apologize for the inconvenience. 

Your cloud stack will be deleted from the Amazon Web Services (AWS) CloudFormation Management Console.  (BTW this does not happen.)

You will not incur charges for your current AWS subscription to FileMaker Cloud. However, you will need to return to your AWS account, cancel the current subscription (cannot find where this is done), and purchase FileMaker Cloud again.

Regards,

FileMaker, Inc."

 

I get this email from FM every time I try to create an instance of FM Cloud.  The AWS instance gets created just fine.  I've tried everything I can of including generating new keys.  It's supposed to be up and running in 20 minutes or less.

 

I've also found that the support staff at FM uses old screen shots to walk you through creation.  That's really not good.

 

I am very skeptical about hosting a DB in AWS.

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