were you asked to login as soon as you clicked Knowledge Base under support ? Is all access blocked until you login ?
I tried, and as soon as click on Knowledge Base, I can see a list of Results 1 - 10:
Notice I am not logged in. If I click on Log In, then the Community user/password are accepted.
Asked for login after clicking a result.
I just clicked on: "return to FileMaker.com", Support, knowledgebase, entered criteria, did the search and clicked on a topic thus pulled up by a search to open it.
Never got a log in dialog.
Ok. I will have to do a quick screen record to show the issue maybe.