have listend to the Lynda trainings online, but I got not a lot of answers what I like to do. This is a real simple thing here, or it should be. But I am stuck with 2 things: the report in Excel and reset the counter to 0.
Let me explain:
- The FM should be a simple input to say if the person call the customer before riding or not. YES and NO
- When he chooses one of this option he has a few possibilities to say why. With ticking the box.
- So now I would like to send this info via mail in Excel file and that we can analyse how many times he choses yes or no with wich reason
- Is is possible to put a little chart on the FM GO to that the person has a statistic of his choices.
- A last thing, is it possible to set the counter of calls he does per day at 0 at midnight, so he begins the all always with 0 - but if this is not possible it not so important.
Thanks a lot for your help.