AnsweredAssumed Answered

FM not recognising Keystrokes in Find Mode

Question asked by Abingdon on Jun 8, 2017
Latest reply on Jun 15, 2017 by Abingdon

FM14 and FM15.  FMS 14.  Windows 8.1. and 10.

Hi All,


I have a deployment on 15 Pcs.  The users are encountering an occasional problem when entering find criteria. They (and I!) can see the cursor flashing in the field being searched but when they type into the field no characters appear.


The field in question is a text field with drop down list, (auto-complete using value list). The field will accept a selection from the drop down but if the user bypasses the drop down and begins manually typing, then nothing.  It seems that this particular field is the problem.


There are script triggers attached to the field but none are On Keystroke and none are set to run in Find Mode (I have checked this with the Debugger too.


Thing is, this may happen maybe only 1 out of 10 Finds.


Would appreciate ideas and suggestions as always.