Thank you for your post.
Using FileMaker Pro 16, are you able to open any hosted file on FileMaker Cloud?
Are you using your own SSL certificate with FileMaker Cloud?
Would you allow us to try and upload a file to your domain name? If so, please send me a private message with your domain name and the credentials you use to access the FileMaker Cloud Admin Console.
I am as yet unable to upload any FileMaker file to FileMaker Cloud.
I'm operating on the Comodo 90 day trial certificate at present.
I'll forward a PM with details as requested.
I received the information. Thank you.
I worked with another Support Technician, and we were able to upload a file to your instance and open it.
Since we were able to upload the file, we believe the issue may be on the machine uploading the file. First, make sure port 443 is open on the client machine, and if you believe it is open, try uploading from another machine. If you still are unable to upload, try creating a new database file, make sure the fmapp Extended Privilege is checked, turn off the File Option for Auto-Login, and set the password for the Admin account to "admin".
Where do I find Port 443 to check if it’s open or not – if not open, then how do I open it?
(I’m a furniture maker, not a computer whizz!)
Performing a browser search for "How do I open port 443 on Windows 10", I found:
This should give you a good starting point.
Do you have access to another machine? If so, temporarily install FileMaker Pro, and try uploading a file from that computer.
I’ve opened Port 443 on the Client Machine as per your instruction. We currently have 4 machines running FileMaker16.
3 Windows machines and one Mac.
I’ve tried all machines – not one of them is successfully connecting.
Any other suggestions?
Perform the following steps:
1. Create a new database file with one text field "Name".
2. Go into File -> File Options... -> Open and uncheck "Log in using:"
3. Go into File -> Manage -> Security... -> Accounts and enter a password for the Admin account
4. While still editing the Admin account, click "Edit..." to the right of the Privilege Set: [Full Access].
5. Make sure under the Edit Privileges window that "Access via FileMaker Network (fmapp)" is checked.
6. Save all information and exit Manage Security.
7. Go to File -> Sharing -> Share with FileMaker Clients...
8. Turn on Network Sharing, select the file under "Currently open files" and set Network Access to All Users. Click OK.
9. Go to File -> Sharing -> Upload to FileMaker Server, select the Host, enter Name and Password.
These are the steps we took here using the server information you provided.
You might mark your own discovery as "correct answer" so others can see the solution.