Might you also have a "list of" summary field that lists the contents of the name field.
I've seen this before when apparently due to a lot of changes being made by multiple users to the underlying table all at the same time. Not sure if it's an issue with how the temp files on the client update or what, but sometimes closing and re-opening the file helps.
No "list of" summary field for name, however there are frequent changes to this table. Some of them are from scripts updating multiple records and some are from user inputs. This is probably the most commonly accessed/changed table in the solution. It just seems odd that it only recently began giving the user problems.
This user also experiences other problems pretty frequently, long load times, long wait to login, etc. I hate that they are having a bad experience, but when its one user out of hundreds... it makes me feel like it's on their end, not mine.