2 of 2 people found this helpful
Simply check the box in the lower left "Don't import first record (contains field names)". This will make the options available.
Doing this allows FM to identify the first record as field names for matching and not an actual record with field data. Makes sense, but would also be nice if when matching names is selected the box would auto check. Maybe an idea for FM17.
Thank you; that's exactly what was needed. The customer had previously claimed that she already did this, but obviously not.