6 Replies Latest reply on Jun 20, 2017 7:39 AM by beverly

    rtf file issue webdirect vs FileMaker

    CarlSchwarz

      I have an application that creates an RTF file that opens in word, this application has been in use via webdirect for a few years and works great.

      Now my client wants to start using FileMaker as the client.

       

      This is the problem

      - If the .rtf file is downloaded via webdirect it opens fine and works great.

      - If the .rtf file is created by FileMaker I can't open it via any Windows application without just seeing the raw rtf code.

       

      I ran a FileMaker .rtf file and a Webdirect .rtf file through a diff checker and they are identical!!!

       

      Does anyone know what is going on here?  Why won't the FileMaker .rtf file open correctly?

       

      Thanks.