AnsweredAssumed Answered

rtf file issue webdirect vs FileMaker

Question asked by CarlSchwarz on Jun 20, 2017
Latest reply on Jun 20, 2017 by beverly

I have an application that creates an RTF file that opens in word, this application has been in use via webdirect for a few years and works great.

Now my client wants to start using FileMaker as the client.


This is the problem

- If the .rtf file is downloaded via webdirect it opens fine and works great.

- If the .rtf file is created by FileMaker I can't open it via any Windows application without just seeing the raw rtf code.


I ran a FileMaker .rtf file and a Webdirect .rtf file through a diff checker and they are identical!!!


Does anyone know what is going on here?  Why won't the FileMaker .rtf file open correctly?