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External authentication not working in FileMaker 16 Server

Question asked by anothersmurf on Jun 21, 2017
Latest reply on Jun 22, 2017 by anothersmurf

External authentication is not working for my FileMaker 16 Server, running on MacOS 10.12.5.

 

System Preferences --> Users & Groups --> Login Options shows a green light next to the AD server.

 

In the Terminal, if I type "id [username]" for a user in the external AD directory, I see the expected list of groups that the user is in, including groups that should have access to the database.

 

On the server console webpage, under Database Server / Security, I have the Client Authentication dropdown set to "Filemaker and external server accounts".

 

Firewall is totally disabled on the server (for testing purposes; disabling the firewall didn't solve the problem).

 

In my database, I have several externally authenticated accounts set up.

 

Client computers (MacOS 10.12.5 running FMP 16, 15, or 14; I tried all three) can connect to the hosted database with a Filemaker account (local to the database), but not with an externally authenticated account.

 

What am I missing?

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