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try checking the box that says "use SSL security" right above that and hitting save.
Certificate Successfully Installed:
Signed Certificate File: hexname.crt
Private Key File: ( macOS: Library | Filemaker Server | CStore | serverkey.pem )
Intermediate Certificate File: bundle.crt
Library | Filemaker Server | CStore | serverKey.pem
3. Click Import Certificate.
•For Signed Certificate File, click Browse and select the SSL certificate file that you received from the certificate authority.
•For Private Key File, click Browse and select the private key file (serverKey.pem) created in the CStore directory when you created the certificate signing request (CSR). See Creating a certificate signing request.
If you use a different method to create the CSR, for example using a CA’s website, then select the private key file you obtained through that method.
•If your custom SSL certificate requires an intermediate certificate file, for Intermediate Certificate File, click Browse and select the intermediate certificate file. You may get a CA certificate bundle from your CA. You can use this file as the intermediate certificate file.
•For Private Key Password, enter the password used for your private key file when you created it.
4. Click Import to import the signed certificate.