3 Replies Latest reply on Jun 28, 2017 9:56 AM by philmodjunk

    Filemaker Pro 10 password won't work on 1 pc

    becks593

      Was using Filemaker after logging in with password. All of a sudden Filemaker closed. Tried to enter password to reopen but the password box is now up in the left hand corner of screen. When I input the password the box just goes away.

      The password works on all other computers - just not on this 1 pc now.

      I un/and reinstalled Filemaker, check all correct ports, turned off firewall and virus protection.  What could the problem be? Clearly it is something on the pc (windows 10) but Filemaker was working fine then all of a sudden quit.

        • 1. Re: Filemaker Pro 10 password won't work on 1 pc
          mikebeargie

          Not sure what to tell you, haven't heard of this behavior before.

           

          However, FileMaker 10 is beyond end of life for support, and is not listed as compatible with Windows 10.

           

          You may want to rollback any other updates that computer has had after originally having filemaker pro working. EG java updates or something else. Maybe using an uninstall scrubber application like Revo to remove all traces of filemaker before reinstalling.

           

          In the end though, for the best compatibility, time to convert to something that's not 8 years old.

          • 2. Re: Filemaker Pro 10 password won't work on 1 pc
            becks593

            Thank you.  I have considered updating but because this is a small office it's not something I am looking forward to. I'll have to research it to find the best plan for updating.

            I'm convinced that some sort of update in windows 10 did this. I did uninstall all of the recent updates from microsoft. I'll look for other programs that might have affected this as well.

            • 3. Re: Filemaker Pro 10 password won't work on 1 pc
              philmodjunk

              It's been my experience with FMP 10 and WIndows 7, that after a certain number of months of usage, the entire system gradually loses it's ability to correctly manage windows in terms of opening and positioning them and FileMaker starts crashing. This includes dialogs and tabs in a web browser.

               

              The cure was always to uninstall and reinstall FileMaker.