3 Replies Latest reply on Jul 5, 2017 11:00 AM by DamianKelly

    Hosted files not showing up in FM Cloud console

    DamianKelly

      Here is a weird one that the UK tech support seem to be struggling with! I have files hosted on one of my cloud instances but I can not see the files in the admin interface. Clearly I have a  file open hosted at the IP address 52.50.187.225 on a copy of FM Server declaring itself as the cloud. You can even go to the Subscription Centre and click 'Open Launch Centre' and see the files on web direct. But when I go into the web interface I can not see any files. I have rebooted the EC2 instance and refreshed the instance ID.

       

      I am pretty sure I am not doing anything daft. I can open the files from two distinct networks (ie my home office and from work, I even made sure I wasnt on the VPN).