cril

Dacons Mail.it error -37

Discussion created by cril on Jul 10, 2017
Latest reply on Jul 23, 2017 by Menno

Hi all I'm having no luck contacting Dacons support so I thought someone here might be able to help me. I'm running two emailing scripts  one of which is on File A and the other is called by the script on File A from another open database we'll call File B. This is because I have two applications which require email receive and send activity but do separate things - with a lot of work and retesting I could put them together if needs be and that might solve this problem (which never occurs with File B separately - not tested File A sufficiently).

 

This problem only occurs after a few hours operating but the time seems variable. In the last instance it was after 12 hours of checking POP and sending anything to be sent (which was zero for both File A and File B) with 10 second intervals between each complete script run

 

The problem crashes Filemaker 14 and the report says

 

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

 

 

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)

Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000000

Exception Note:        EXC_CORPSE_NOTIFY

 

 

Termination Signal:    Segmentation fault: 11

Termination Reason:    Namespace SIGNAL, Code 0xb

Terminating Process:   exc handler [0]

 

 

VM Regions Near 0:

-->

    __TEXT                 00000001093a8000-0000000109eb2000 [ 11.0M] r-x/rwx SM=COW  /Applications/Filemaker/*/FileMaker Pro Advanced.app/Contents/MacOS/FileMaker Pro

 

 

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0   net.dacons.mailit             0x000000010ff34c7e 0x10fed6000 + 388222

1   net.dacons.mailit             0x000000010feda610 0x10fed6000 + 17936

2   net.dacons.mailit             0x000000010ffc86bc 0x10fed6000 + 992956

3   net.dacons.mailit             0x00000001100b3774 0x10fed6000 + 1955700

4   net.dacons.mailit             0x000000010ff66507 0x10fed6000 + 591111

5   net.dacons.mailit             0x00000001100b74b1 0x10fed6000 + 1971377

6   net.dacons.mailit             0x00000001100b6ceb 0x10fed6000 + 1969387

 

Opening the mail.it log file gives me this at the end

 

Mon Jul 10 05:52:37 2017, [INFO]    - Establishing POP3 connection...

Mon Jul 10 05:52:37 2017, [INFO]    - Using system default history file

Mon Jul 10 05:52:37 2017, [INFO]    - Connection established

Mon Jul 10 05:52:37 2017, [INFO]    - Authenticating...

Mon Jul 10 05:52:37 2017, [INFO]    - Logged in

Mon Jul 10 05:52:37 2017, [INFO]    - Connected

Mon Jul 10 05:52:37 2017, [ERROR]   - UIDL command is not supported by server

Mon Jul 10 05:52:37 2017, [INFO]    - Number of messages on server: 0

Mon Jul 10 05:52:37 2017, [INFO]    - Proccessed local records: 0

Mon Jul 10 05:52:37 2017, [INFO]    - Deleted local records: 0

Mon Jul 10 05:52:37 2017, [INFO]    - Records to be downloaded: 0

Mon Jul 10 05:52:37 2017, [INFO]    - There are 0 messages on the POP3 server

Mon Jul 10 05:52:37 2017, [INFO]    - Closing POP3 connection..

Mon Jul 10 05:52:37 2017, [INFO]    - Deleting messages on server (POP3): 0 days

Mon Jul 10 05:52:37 2017, [INFO]    - Disconnected

Mon Jul 10 05:52:37 2017, [INFO]    - User name: basetoapp@farmsolutions.co.uk.

Mon Jul 10 05:52:37 2017, [INFO]    - Server: mail.farmsolutions.co.uk:110...

Mon Jul 10 05:52:37 2017, [INFO]    - Timeout: 60...

Mon Jul 10 05:52:37 2017, [INFO]    - Establishing POP3 connection...

Mon Jul 10 05:52:37 2017, [INFO]    - Using system default history file

Mon Jul 10 06:07:08 2017, [ERROR]   - Exception -37 has been caught

Mon Jul 10 06:07:08 2017, [ERROR]   - Emai_Connect failed. Error number is -37

 

According to the manual 037 is connection timed out which presumably is the same as this -37 error.

 

So the obvious question is has anyone else come across this and has anybody any ideas on how I stop my database from crashing?

 

Thanks for reading this perhaps overly detailed request for help!!

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