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1. Re: Homeurl addition to webdirect takes much longer for prompt
simoncpage:
Thank you for your post.
Although I cannot reproduce your performance lag, the default custom homepage sign-in dialog was purposefully made very minimal allowing developers to use it as an example/starting point, and then customize it from there. Another customer has commented about applying the new style dialog for the custom home page, so I have attached your comments to the original suggestion.
Feel free to send me a private message with the exact URL link so I can see the issue.
TSGal
FileMaker, Inc.
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2. Re: Homeurl addition to webdirect takes much longer for prompt
Have sent you the actual URL can you also check out this post with more info from me:
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3. Re: Homeurl addition to webdirect takes much longer for prompt
simoncpage:
I received your information. Thank you.
I can only reproduce the issue on your server. All information has been sent to Development and Testing, but Testing has not been able to reproduce the issue locally. I have also set up a similar server and a custom URL, and there is no delay when accessing a login page.
As "LisaRose" mentions in the other forum thread, what else can you provide about your computing environment?
TSGal
FileMaker, Inc.
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4. Re: Homeurl addition to webdirect takes much longer for prompt
What can I send you to see how my setup might differ?
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5. Re: Homeurl addition to webdirect takes much longer for prompt
simoncpage:
System profile would be a start. Also, if you have a certificate, temporarily disable it and turn off SSL. In essence, just have you or your I.T. department strip down to the basics and test. If it works, then start building from there.
TSGal
FileMaker, Inc.
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6. Re: Homeurl addition to webdirect takes much longer for prompt
Same with or without a SSL, tried reinstall and the same. This all worked
fine in FM15 and apart from the interm SSL cert I can't think of anything
else that has change in my setup?
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7. Re: Homeurl addition to webdirect takes much longer for prompt
simoncpage:
Anything out of the ordinary with the system profile?
Uninstall FileMaker Server 16 and reinstall FileMaker Server 15. Does this work?
TSGal
FileMaker, Inc.
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8. Re: Homeurl addition to webdirect takes much longer for prompt
1 of 1 people found this helpfulAs TSGal says above (and per our discussion in the other thread), these two URLs go through different login paths:
https://domain/fmi/webd/database
https://domain/fmi/webd/database?homeurl=https://domain/logoff.html
The first uses our new (to 16) "native HTML" sign-in dialog. Whereas the second uses a sign-in dialog similar to one in 15 WebDirect (that's why you see a gray background behind it, but not with the first one). However, even the second dialog was reworked somewhat to support these changes. And for some reason it seems very slow to come up in your environment. Will try to think of more tests we can try to narrow this down. In the meantime, what platform are you hosting FileMaker Server on? (Win2012, Win2016, or macOS?).
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10. Re: Homeurl addition to webdirect takes much longer for prompt
I have also noticed another place where webdirect is acting slow / similar load times. I have an opener file which on opening runs a GTRR script to open another file with the credentials of the opener file which then makes it go to a certain layout. I get the same blank screen but occasionally rather than a blank screen I get a please wait... "action i is running" spinning circle (with a dialog box on a grey background - custom). I don't mind the progress bar so much albeit it seems to only happen about 1 in 3 times other times it might load straight away or just go blank.
Any help?
Also just to add to this the same opener file on GO or via the client is super quick and no issues. The related record is 1 record to 30 records (cross relationship) so small set of data. The spec of the server again is i7 6th version, 20GB ram, Server 2012 R2.
Thanks
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11. Re: Homeurl addition to webdirect takes much longer for prompt
So I have have added a timestamp to the opening and exiting of the file basically before and after the GTRR and every time I run it is 30 seconds. This to me means it isn't a performance issue as the time would fluctuate slightly?
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12. Re: Homeurl addition to webdirect takes much longer for prompt
simoncpage:
This shows the same time is being used to open the second file.
Is it possible to incorporate the second file (or table from the second file) into the main file?
TSGal
FileMaker, Inc.
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13. Re: Homeurl addition to webdirect takes much longer for prompt
Not sure I see the benefit if you think the issue is that table it is
exactly the same speed if I reference it to a new table in the external
file with one stored calc field "1", 1 record and link to that. One record
GTRR to another record on a file on the same server shouldn't take 30
seconds to open and I would of thought it would be slightly different each
time?
What did you expect the time difference from open to exit to show you?
Thanks
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14. Re: Homeurl addition to webdirect takes much longer for prompt
simoncpage:
If a new table in the same file is also taking 30 seconds, then send me a sample file so I can test it here. I have sent you a private message with instructions where to send the file.
TSGal
FileMaker, Inc.