AnsweredAssumed Answered

FMS16.0.2 Never Executes

Question asked by wkparkjoe on Jul 19, 2017
Latest reply on Jul 19, 2017 by wkparkjoe

I am running FMS on a 2012 R2 VM. AV is currently uninstalled for upgrades so there is no conflict with an AV software. The FMS is running smoothly and I wanted to apply the FMS 16.0.2 upgrade. However after downloading and extracting the updates files, when I execute the setup.exe a quick screen flashes then goes away and then nothing. I made sure to stop the FileMaker Server service in Windows first. I'm not sure how to diagnose this issue. If anyone can advise I'd appreciate it. Thank you.