I am running FMS 18.104.22.168 on a 2012 R2 VM. AV is currently uninstalled for upgrades so there is no conflict with an AV software. The FMS is running smoothly and I wanted to apply the FMS 16.0.2 upgrade. However after downloading and extracting the updates files, when I execute the setup.exe a quick screen flashes then goes away and then nothing. I made sure to stop the FileMaker Server service in Windows first. I'm not sure how to diagnose this issue. If anyone can advise I'd appreciate it. Thank you.