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can not open file from server after update to FMS16

Question asked by Beat on Jul 24, 2017
Latest reply on Aug 22, 2017 by Beat

For our test environment we use a virtualized Windwos Server 2012 R2. With FMS 15 everything was working fine. Now we made an update to FMS 16 (uninstalling 15, installing 16). The same databases are opened. The FileMaker Server Admin Console shows all files status as normal. But when we try to connect to the database, we get the message 'The file "xy.fmp12" could not be opened. Either the host is not available, or the file is not available on that host.' The server is available (ping), there is no Firewall active. As FMS licence for the test environment we use a developer licence. Not even the FMServer_Sample is reachable. The Webdirect server start page is not visible either, but the console is.


Do we miss anything? How can we get this thing working?


Thanks for any suggestions.