AnsweredAssumed Answered

iOS device Importing from FM Server causes a crash

Question asked by shrubr2 on Jul 25, 2017
Latest reply on Jul 25, 2017 by Menno

I have a app that runs on iOS devices that users should update every morning.  The update works fine and downloads from the server the various files.  Some of the files are ODBC related (might be important).  The problem arises when the imports happen when other desktop users start using some of the same db's being imported.  I can't say if 2 iOS devices importing at the same time causes a problem but the DT do. The DT users are not importing anything but are basically doing searches on some of the same db's.  The device(s) is running the update script and has access to WiFi the entire time.     The problem cause a lot of grief because everybody has to get off and the Server has to be re-started.  The last time I couldn't access the Admin Console and other times when this happens ghost users become a problem.  Looking at log files after a re-start shows the files were not closed properly.

 

We are using FileMaker Go 16.0.2 and FileMaker server 15.? (soon to be 16) on a windows  and all desktop 16.0.2.205.

 

I tried getting the largest download (21,500 records) on an isolated file not used by the DT users but that didn't help.

What should I be looking at to solve this problem?

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