Cannot access FMS 16 Admin Console externally

Discussion created by hampdentech on Jul 26, 2017
Latest reply on Jul 28, 2017 by bigtom

I recently installed FileMaker server on a web server. When installing, it indicated that ports 80 and 443 were already in use and gave the option to specify alternative ports. I specified 81 and 444. The ports are open on the Firewall as well as the other required ports (2399, 5003, 16000).


I can access the admin console locally on the machine but I can't access it externally. I get a message that the site is not reachable.


Is there a guide to troubleshooting external connection issues with FMS16?