8 Replies Latest reply on Jul 28, 2017 5:40 AM by okramis

    Duplicate whole record and linked Portal records.


      Hi All,


      I am trying to make a button for our Ordering Team to be able to Re-create a previous order.


      Now the original order form contains a normal record and then a portal.

      The portal contains the 'Part Numbers; and such - whereas the other section contains company name, order date and other generic fields.


      Now I've set my script up so it goes from an 'Order History Layout' which is just a breakdown of the Portal section from above.

      Script as below:


      Set Error Capture [On]

      Set Variable [$OrderId; Value:Order_Item::_ORDID]

      Show Customer Dialog ["Is this the correct Order ID"; Order_Item::_ORDID]

      Go to layout ["Order Details" (Orders)]

      Perform Find [Restore]

      Duplicate Record / Request.


      So far the script does exactly what I need; except it does not pull through the portal records of the record we are duplicating.

      Any advice or solutions would be great!