datastride

PDF in interactive container field on Mac - "Print" icon gone

Discussion created by datastride on Jul 31, 2017
Latest reply on Aug 15, 2017 by TSGal

After upgrading to FMS 16, the "print" icon no longer appears for FMP 16 users when viewing a PDF in an interactive container field (e.g. optimized for PDFs). Same for Sierra and El Capitan users.

 

Our FMS server box is running Windows Server 2012 R2. Both Windows and FMS are upgraded with latest revisions and patches.

 

Previously, on Macs, a small toolbar auto-appeared when moving the cursor over its area near bottom of field. This toolbar still appears when moving the cursor to its area, but the toolbar no longer includes a "Print" icon. Thus there is no way to print the  contents of the PDF except by opening it in Preview or Acrobat ... a previously-unnecessary extra step.

 

The toolbar still includes the "Print" icon on Windows client machines.

 

Is there any way to restore the "Print" icon to the toolbar?

 

I have already experimented with switching between Preview and Acrobat as the default app for PDFs. (Absolutely no change in behavior.)

 

Thanks for any guidance.

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