I am having a strange problem that I would like to know the possible cause.
I have a "Resolution Discription" field where the end user can notate a resolution. Sometimes what is entered is copied from other sources like Outlook or other outside sources. This field is part of a script that forces the user to populate this field but when the field is filled with something that is pasted into it my script gets stuck at the Pause/Resume Script step section and will not continue. When I delete what was copied and manually type it into the field the script then continues as normal.