Benjamin Fehr

Windows 8.1/10 - Runtime won't start

Discussion created by Benjamin Fehr on Aug 7, 2017
Latest reply on Aug 8, 2017 by Benjamin Fehr

Product and version:  Runtime 16.0.1.154

OS and version: Win 8.1, Win 10

Hardware: MacBook Pro with Parallels VM

Description: Starting FM Runtime on Win abort with error message for missing resources:

- MSVCP140.dll

- VCRUNTIME140.dll

- …

How to replicate: Use a Installmaker to install OR copy/paste folder. Start Runtime App.

Workaround:  None. Manually copy/paste 'MSVCP140.dll' prompts error for next missing resource (VCRUNTIME140.dll)

Notes: MS Windows offers only one error message at a time. Chances are that even more resources are missing than those mention above.

MS Windows states:

Problemsignatur:

  Problemereignisname: APPCRASH

  Anwendungsname: MedicalBizz.exe

  Anwendungsversion: 16.0.1.154

  Anwendungszeitstempel: 58afa076

  Fehlermodulname: VCRUNTIME140.dll

  Fehlermodulversion: 6.3.9600.18696

  Fehlermodulzeitstempel: 5915ecd6

  Ausnahmecode: c0000135

  Ausnahmeoffset: 0009d4c2

  Betriebsystemversion: 6.3.9600.2.0.0.768.101

  Gebietsschema-ID: 1031

  Zusatzinformation 1: 1abe

  Zusatzinformation 2: 1abee00edb3fc1158f9ad6f44f0f6be8

  Zusatzinformation 3: 1abe

  Zusatzinformation 4: 1abee00edb3fc1158f9ad6f44f0f6be8

Outcomes