5 Replies Latest reply on Aug 8, 2017 2:30 AM by Benjamin Fehr

    Windows 8.1/10 - Runtime won't start

    Benjamin Fehr

      Product and version:  Runtime

      OS and version: Win 8.1, Win 10

      Hardware: MacBook Pro with Parallels VM

      Description: Starting FM Runtime on Win abort with error message for missing resources:

      - MSVCP140.dll

      - VCRUNTIME140.dll

      - …

      How to replicate: Use a Installmaker to install OR copy/paste folder. Start Runtime App.

      Workaround:  None. Manually copy/paste 'MSVCP140.dll' prompts error for next missing resource (VCRUNTIME140.dll)

      Notes: MS Windows offers only one error message at a time. Chances are that even more resources are missing than those mention above.

      MS Windows states:


        Problemereignisname: APPCRASH

        Anwendungsname: MedicalBizz.exe


        Anwendungszeitstempel: 58afa076

        Fehlermodulname: VCRUNTIME140.dll

        Fehlermodulversion: 6.3.9600.18696

        Fehlermodulzeitstempel: 5915ecd6

        Ausnahmecode: c0000135

        Ausnahmeoffset: 0009d4c2

        Betriebsystemversion: 6.3.9600.

        Gebietsschema-ID: 1031

        Zusatzinformation 1: 1abe

        Zusatzinformation 2: 1abee00edb3fc1158f9ad6f44f0f6be8

        Zusatzinformation 3: 1abe

        Zusatzinformation 4: 1abee00edb3fc1158f9ad6f44f0f6be8