Tom_Droz

"The Visual Studio C++ libraries and Windows Runtime components failed to install

Discussion created by Tom_Droz on Aug 11, 2017
Latest reply on Nov 16, 2017 by bigtom

Windows 7 Home Premium Service Pack 1

 

Upgrading from FM 14 Pro to FM 16 Pro

 

Encounter the above message which tells m me to go to Filemaker Help

 

All I see there is

Windows 2012 R2: During installation, if you see the message "The Visual Studio C++ libraries and Windows Runtime components failed to install," download and install the Microsoft updates available with KB2975061 and KB2919355. Then uninstall Visual Studio C++ and run the FileMaker Server installer again.

 

How can I resolve this?

 

I have removed the Visual C++ which shows installed, but when I try to install again same thing

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