5 Replies Latest reply on Aug 11, 2017 10:47 PM by Benjamin Fehr

    "The Visual Studio C++ libraries and Windows Runtime components failed to install

    Tom_Droz

      Windows 7 Home Premium Service Pack 1

       

      Upgrading from FM 14 Pro to FM 16 Pro

       

      Encounter the above message which tells m me to go to Filemaker Help

       

      All I see there is

      Windows 2012 R2: During installation, if you see the message "The Visual Studio C++ libraries and Windows Runtime components failed to install," download and install the Microsoft updates available with KB2975061 and KB2919355. Then uninstall Visual Studio C++ and run the FileMaker Server installer again.

       

      How can I resolve this?

       

      I have removed the Visual C++ which shows installed, but when I try to install again same thing