1 Reply Latest reply on Aug 11, 2017 5:51 PM by Stephen Huston

    Can I reinstall?

    lofty@me.com

      I own FileMaker Pro Advanced, version 15. I'm pretty sure I got it as a download.

       

      I had a giant disk crash, had to reformat the disk and restore from a Time Machine backup. But FMP Advanced now says it wasn't installed right and I should reinstall. Trouble is, I don't have a CD – I bought it by download.

       

      Is there anything I can do other than purchase a new copy – which I'd obviously rather not do.

       

      Lofty

        • 1. Re: Can I reinstall?
          Stephen Huston

          If you kept your installation code, you may be able to get FMI to make your installation file available for a fresh download. Contact the FM sales department by phone to request it.

          Then be sure to save the installer. Most of us have to reinstall a FM version at some time.

          2 of 2 people found this helpful