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Importing records: Matching names

Question asked by tays01s on Aug 26, 2017
Latest reply on Aug 28, 2017 by tays01s

I understand from other posts there are problems with the 'import records' script whenever changes are made to fields or the order. However, I'd like to:

- Update matching records in found set + Add remaining data as new records

- Arrange by 'Matching names'.

The problem is that I find that on importing, not all 'import field/match field' arrows are active and upon activating them, the script reverts to 'Custom order'.


Is there a way of overcoming this problem?