AnsweredAssumed Answered

Google maps has stopped working in FM web viewer

Question asked by rbogdanoff on Sep 5, 2017
Latest reply on Oct 22, 2017 by schamblee

Using FMP 12 / WIndows 10

We have been successfully displaying maps in the FM web viewer. It has suddenly stopped working and instead of displaying the map in the web viewer FM displays this text:

"You are using a browser that is not supported by the Google Maps JavaScript API. Consider changing your browser.Learn moreDismiss"  When I click on "Learn More" it opens an Internet Explorer window showing and says "You are currently using IE11" (My default browser is Firefox, I believe FMP doesn't use an actual browser but something called a "web kit")


Being able to display maps in the web viewer is a critical component for us. Here is how I currently have it configured, a configuration that has worked perfectly for quite a while:


In the Web Viewer Setup I have "Custom Web Address" selected in the "Choose a Website" drop down. I have these two checkboxes checked: "Allow interaction with web viewer content" and "Automatically encode URL". In the Web Address box I have this code:






frameborder=\"0\" style=\"border:0\"



Substitute (

"" ; "%value" ;

DONORS::res address & "+" & DONORS::res city & ",+"  & DONORS::state & ",+"  & DONORS::zip)& " + &output=svembed&iwloc=0"


" \">"


Any help with this would be greatly appreciated!