Product and version : FMS 14(latest version), FMS16v2
OS and version: 2012R2
Hardware: VPS (AWS EC2 t2.medium)
Description and workaround:
I installed FMS14 on a fresh server and created and inserted a GoDaddy cert using the fmsadmin command line method. I then uninstalled v14 and installed v16 using the upgrade instructions in the FMSv16 documentation. FMS16 wouldn't accept the certificate I created with v14 because it said it needed a password to go with the csr key file but I didn't have a password on the file.
I attempted to use the admin console to create a new csr to get a new certificate from GoDaddy. I pressed the "Start Over" button which said that it successfully deleted the files, I then pressed the download certificate and couldn't get the configuration box to appear so that I could make a new csr but it would not give me the configuration box and would just download a file.
I then uninstalled and re-installed FMS16 and I the same was occurring.
To FIX I uninstalled FMS16, then deleted the FMS16 folder from program files, then reinstalled FMS16. It all worked fine then.
This is a minor issue but thought I would report the inability for FMS16 to allow me to reconfigure a new CSR after upgrading from FMS14, even though I pressed the "Start Over" button.