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Problem importing PDFs to container field.

Question asked by mickthemix on Sep 28, 2017
Latest reply on Sep 28, 2017 by mickthemix

I have a Solution that is widely used within my organisation and seems to work pretty much perfectly for most of my colleagues. However; for one user the 'Insert PDF' option in the container fields is greyed out. He is the first user in the group to be running Windows 10 and Filemaker 16. I don't know what he has set for default opening of PDFs on his machine. I can insert PDFs into records he has created, but he cannot.

Is it possible that if he has NO default option for PDFs this could cause Filemaker to be unable to identify them? Or is this an obscure aspect of Windows 10 security that needs changing? Or, possibly more likely, is this me missing something obvious?

Thanks in advance for your help.