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Save as PDF problem and email Filemaker 16 Windows 10

Question asked by chrisellen22 on Sep 28, 2017
Latest reply on Sep 28, 2017 by schamblee

Hello we have a problem with PDF creation, we have just installed Filemaker 16 and Windows 10 on the client computers. PDF files do not print when using Save as PDF on some of the new computers. When emailed they do not open on the recipients computers. The font in the layouts is Calibri and I did read somewhere that this may be a problem.

They do work on one particular machine which has full Acrobat installed. Reader was installed on one other computer but this did not help.

 

Also I hoped that we could automatically save and send the email using Office 365 client but it hangs FileMaker.

 

Any help is much appreciated.

 

Thanks very much.

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