AnsweredAssumed Answered

Incorrect correct login details?

Question asked by philmcgeehan on Sep 29, 2017
Latest reply on Oct 2, 2017 by philmcgeehan

I was just wondering if anyone else has seen this issue before...

 

A user used to be able to log in tho the database using FMP15 on their Windows 7 laptop, just fine. The past couple of days it stopped letting her log in and said the username and password were not correct.

In fact no account was being recognised from her laptop, even when those accounts did work on other machines with a similar setup.

I reset the password to the account, but still couldn't log in.

Checking the Server Log something it seems the username I entered in the login screen isn't the same as what FMS was using to authenticate with.

Instead of HRivero it was appearing as f^7ê”Ú6 in the log.

serverlog.png

I have already resolved it, by upgrading to FMP16.

I was curious to see if anyone had seen this before, and if they knew the cause?

 

Thanks

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