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Server 16.0.3 'hangs'

Question asked by mark.stuller on Oct 24, 2017
Latest reply on Jul 5, 2018 by DLarsen

We have a server that periodically 'hangs'. I wish I had a better term for it, but that fits.

 

It starts out slowly, a client or two gets a pinwheel and ultimately force-quits FileMaker (we're a Mac shop). Different databases seem to be affected every time. This has occurred about weekly for the last 3-4 week. About 35-45 clients connected.

 

After a short while others have the same pinwheels and they force-quit. Usually during this time other databases work as expected, clients can connect and seem to operate normally. During this the Admin console works as expected.

 

Attempting to Close all databases (via the Admin console) never disconnects clients nor closes the databases. It does state 'Closing..."

 

We are ultimately forced to restart the server OS.

 

Any ideas where to start?

 

Server: Virtual, Mac OS X 10.12.6

(This is a two machine deployment, both at 16.0.2)

FMS: 16.0.3.304

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