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Security Question - Login Error

Question asked by hampdentech on Nov 3, 2017
Latest reply on Nov 5, 2017 by hampdentech

I have a FileMaker DB hosted on a FileMaker server. I have a single login with full privileges and I am able to login to the hosted database with no issues and full access. I just added a new login with lesser privileges. When I attempt to login I get the following message.

 

"The account and password you entered cannot be used to access this file. Please try again."

 

The DB was uploaded to FM server a few months back so I can't remember if I did anything special with security. However, it seems that the user is authenticated but just cannot access the DB. In the security setup I can't see any place where there is an issue and I even gave this new user full permissions to test. Still go the same error.

Any ideas on what I am missing?

Thanks!

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