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FileMaker Application Crashes Daily - "Improper Argument" Error

Question asked by dericr78 on Nov 15, 2017
Latest reply on Jun 20, 2018 by TSGal

Please use this space to report issues with any products on the FileMaker Platform. Be sure to follow this template:

 

Product and version - FM Pro Advanced 16.0.3.302

OS and version - Windows Server 2008 R2 Enterprise

 

We are experiencing a FileMaker application crash each day around the same time. Seems about 8 hours after the FM program is launched, it crashes. Our networking team have used Wireshark and other tools to try to resolve the issue, to no avail. Our Platinum FileMaker developers have reviewed the code and scripting and also do not see any reason why the FileMaker software should crash either.

 

We are running out of ideas to find out why the FM product keeps crashing on us. This is affecting a financial institution's ability to print all of its receipts and checks during the period of time that the application is down, so this is a high priority issue to get resolution on. There is a screenshot attached of the "Improper Argument" error that appears directly before the Screen Shot 2017-10-17 at 4.34.45 PM.pngcrash.


Any help would be greatly appreciated!

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