AnsweredAssumed Answered

import PSD into container causes error on Windows

Question asked by greaterthandata on Nov 16, 2017
Latest reply on Nov 17, 2017 by taylorsharpe

having an issue importing PSD (Photoshop) files on Windows.

 

If we drag and drop into a container field, it does import the file, but does not have a preview.  Only a blank white icon and a file name.

 

We also have a scripted IMPORT function that takes all images in a folder and imports them.  If we try this with a PDF in the folder, we receive a 708 error and the image does not get imported.  In this case, we are using "import records ... include all enclosed folders ... pictures and movie files ... add"

Outcomes