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Windows 10 client won't display PDFs inline

Question asked by anothersmurf on Nov 16, 2017

A user's computer was recently updated to Windows 10; she can no longer view PDFs inline in FileMaker from that computer. Instead of seeing the content of the PDF, she sees only a PDF icon. She *can* right-click and export the PDF to computer and then view it (so she has access to the data). Mac users of the same database, logging in with the same privilege set, can see the PDF inline (so the layout's setup right).

 

So I'm guessing this is a problem with the way the particular client machine is configured, but I don't know what it could be. Does something extra have to be installed for viewing PDFs inline on Windows? (I don't know much about Windows, so I may well be missing something obvious.)

 

The user is running FileMaker 15.0.3, accessing a database hosted on a FileMaker 15.0.3 Server.

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