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Bogus "Maximum number of users" error

Question asked by everyman on Nov 18, 2017
Latest reply on Nov 19, 2017 by bigtom

Recovering from an unrelated (Open Directory) server issue.  On one workstation, FMP 16 -- which has been installed for months now -- suddenly comes up as a trial.  Upon entering the license information and opening one of the files on FMS, we get the dreaded "Maximum number of licensed users" error and FMP quits.


Several different ways of stating the problem here:

  1. We're not out of licenses
  2. We see this whether or not other users are in FileMaker
  3. Server console verifies that there are NO other users or activity at the time


In addition: Yesterday the splash page told us we had fifteen days remaining in the trial.  Today when I launch FMP it tells me the trial has expired.