AnsweredAssumed Answered

FMS User Connection Licensing

Question asked by danjamins on Nov 21, 2017
Latest reply on Nov 21, 2017 by danjamins

Hello All,


I'm having a little confusion on updating the license on my server and user connections and exactly how this all makes sense.

Attached are 4 things:

  1. My original license with 40 seats
  2. An additional license purchased for 5 more connections
  3. What the FMS16 admin console is stating I have available (41??)
  4. The number of clients I can see connected in the activity tab on FMS admin console.


Can someone clarify this to me on if it's working correctly or if I did something wrong? From my understanding - I should have all "User connection" licenses and should have a total of 45 available to use. It was just odd to me how instead of just adding 5 connections to the agreement that has 40 on it, I received another license key completely different than the 40 user license.


Thank you,