AnsweredAssumed Answered

FMS 15.0.2 / 03 updaters cannot install while Apache still running

Question asked by Anatole Beams on Nov 24, 2017
Latest reply on Oct 9, 2018 by since1984

Filemaker Server 15.0.1 running on MacMini Server OS X 10.10.5 Yosemite. Java 8 update 73


We are having a few problems with a few clients unable to access simple layouts through WebDirect. The URL works and links to the loading screen with the blue circle, but never gets beyond this point. For all my machines, PC & Mac on all browsers, it works every time, but for a few they cannot get on at all.


I have been unable to update the FMS to 15.0.2 or 15.0.3 because the installer says "This update cannot be installed while Apache is still running. Please stop Apache and try again."


I have deactivated the web server and closed all the databases in the Filemaker console. Shut down Safari. Stopped Apache in Terminal. and run through the Activity Monitor shutting down a few extra items there, but with no success.


Does anyone have any idea why the updater won't install?  -  Many thanks