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Web Direct malfunction

Question asked by paulgrogan on Nov 29, 2017
Latest reply on Nov 29, 2017 by paulgrogan

I have an issue with web direct on one of my client's servers - FMS16. Filemaker Web direct opens with a landing page remotely, and in local host on the server, and shows all the hosted files.

 

However when a file is selected users get a perpetual blue spinning wheel on PC's or Macs trying to access the files using Safari or any PC browser. The IT team who set up the server have allocated port 81 to web direct so users are opening Web Direct Host Page  using http://address:81/fmi/webd/Filename.

 

Any ideas on why this is happening

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