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FileMaker WebDirect - Install Plug-In File script step returns error 3

Question asked by fmdataweb on Dec 5, 2017

I'm trying to install a plugin under FileMaker WebDirect. In the Admin Console I have these enabled:


Screen Shot 2017-12-06 at 11.11.14 am.png


I have a simple script that performs the Install Plug-in File script step, but this is returning  Error 3 (Command is unavailable (for example, wrong operating system, wrong mode, etc.). The script step is compatible with WebDirect, I'm logged in with a [Full Access] account, there's no other errors in the FMS Log Viewer.


At this point I'm stumped. My script is installing the correct version of the plugin for the platform (it's the BaseElements plugin for Mac OS X).


Anyone know what might be causing this error?