I have this invoicing solution that has a script "save Order/Quote as pdf" that that occasionally wants to save all records. The solution has "Orders/Quotes" with related records to the line items on the order. The script should go from the "computer layout" to the Related Record "Print Layout" and save the single Order/Quote with its related records to a PDF on the desktop. Occasionally it will save all the found "Orders/Quotes" on the "computer layout" locking up the machine for a couple of minutes with thousands of order/quotes saved. We are running FMP13 on windows 10 machines. It has only happened on 2 of the 13 computers that have FMP. The only thing I can think is it skips the Go to Related records script step. Does anyone have any ideas how to keep this from happening?
I'm assuming the layouts are all based on the same TO and that's line items?
Are you sure there's a line item for the invoice they're trying to print? If there's no related record, that GTRR script step will fail and not go to a different layout. You can check of a related record first before the GTRR and show an error. Or even better, prevent the print attempt to begin with.